Terms of Service of the CropiGo Platform

Effective Date: April 17, 2026

1. General Provisions

These Terms of Service specify the rules for providing electronic services via the CropiGo platform (including the web application, API, and mobile applications for iOS and Android), hereinafter referred to as the "Application" or "Platform".
The owner of the Platform and the Service Provider is Boruta.info - Sebastian Boruta, Plac Wojska Polskiego 21, 89-300 Wyrzysk, Poland, VAT ID (NIP): PL7642654830 (hereinafter the "Provider").
The Platform is a professional tool designed to support production and employee management. Therefore, the services provided by the Provider are aimed at entrepreneurs and individuals conducting agricultural activities, and these Terms are based on the principles of professional business-to-business (B2B) relations.
Contact with the Provider regarding the operation of the Platform is possible via email at: [email protected].
The condition for using the Platform is reading and accepting these Terms of Service and the Privacy Policy.

2. Definitions

User – a natural person, legal entity, or organizational unit without legal personality that has created an Account in the Application in connection with their agricultural or business activity.
Account – the User's individual profile in the Application, identified by a unique email address or login.
Farm – an organization separated within the system, having a unique name and identifier (slug), isolated at the database level from other Farms (multi-tenant architecture).
Employee – a person added to the Farm by the User (e.g., a seasonal piece-rate worker) whose data and work parameters are recorded in the Application.
License (Package) – a service variant (e.g., Free, Individual, Enterprise) determining the limit of functionalities (e.g., number of Employees, number of Users with access to the Farm) and the duration of access.

3. Type and Scope of Services

The CropiGo Platform is software provided in the Software as a Service (SaaS) model, supporting the management of agricultural processes, enabling, among others:
- Registering and managing Employees.
- Recording harvests (specifying fruits/vegetables, time, quantity, box numbers, GPS location at the time of adding the record).
- Generating reports, statistics, and managing balances and payouts for Employees.
- Assigning permissions within the Farm (owner, contributor, reader).
- Sending SMS messages to Employees (an additionally paid feature).
The Provider continuously develops the Platform and therefore reserves the right to introduce updates, new features, as well as necessary technical breaks for maintenance purposes, of which it will inform in advance whenever possible.

4. Technical Requirements

To use the Platform, it is necessary to have:

A device with a stable Internet connection.
For the web application: a modern web browser with JavaScript support.
For the mobile applications: a device equipped with a GPS module and the Android or iOS operating system in a version supported by the system creators and specified in the Google Play or App Store listing.

5. Registration and Usage Rules

Registration requires providing a unique login, email address, and password. The email address is verified via an activation link.
The User is obliged to secure their password against access by third parties. The User bears responsibility for actions performed using their login credentials.
The User may permanently delete their Account at any time from within the Application, which results in the termination of the service agreement and the irreversible deletion of Farms for which the User is the sole owner.

6. Payments, Subscriptions, and Refunds

Using the basic functions of the Platform may be free of charge (with specified limits). Removing the limits requires purchasing a paid License (Individual or Enterprise).
Payments for Licenses may be processed:
- Via built-in payment mechanisms in the Google Play (Google LLC) and App Store (Apple Inc.). In such cases, the terms and refund policies of those respective platforms apply exclusively to the transactions.
- Directly with the Provider based on individual arrangements (bank transfer payment based on an issued VAT invoice).
No Refunds Policy (B2B): In the case of payments made directly to the Provider, paid subscription periods—due to the professional nature of the service—are non-refundable in the event of early cancellation by the User.
Failure to pay for the renewal will result in the premium features being blocked upon the expiration of the License.

7. Data Processing Agreement (DPA) and Legal Compliance

The User, by entering Employee data into the Application (including name, surname, phone number, remuneration data, harvest parameters, and GPS location), declares that they have an appropriate legal basis (compliant with the GDPR) for its processing and collection.
Regarding the data entered by the User into the Farm, the Provider acts solely as a Data Processor, and the User is the Data Controller.
Acceptance of these Terms of Service simultaneously constitutes the conclusion of a Data Processing Agreement (DPA), under which the Provider commits to processing data solely for the purpose of providing the services described in the Terms and ensuring appropriate security measures (multi-tenancy architecture).
The User bears exclusive responsibility toward their Employees for the method of recording their working time, calculating remuneration, and informing them about the use of GPS features during harvest registration.

8. Intellectual Property Rights

The CropiGo software, its source code, graphic interface, and logo are protected by copyright and belong to the Provider.
The User retains full ownership rights to the data they enter into the Farm.
Under a paid subscription, the User is granted a non-exclusive, non-transferable license to use the Platform limited to the internal needs of their business operations. Copying, reverse engineering, or reselling access to the Platform is strictly prohibited.

9. Limitation of Liability

The software is provided on an "as is" basis. The Provider does not guarantee its complete error-free operation or continuous availability under all conditions.
The Platform serves as an auxiliary tool. The Provider is not responsible for incorrect calculations of Employee payouts resulting from a User error or a system error. The final verification of the accuracy of financial data lies with the User.
Given the B2B nature of the tool, the Provider's liability for damages, including lost profits or loss of data, is excluded to the fullest extent permitted by law.
In the event of a legally binding finding of the Provider's liability, it is in any case limited to the amount equivalent to the fee paid by the User for the current billing period (License).

10. Complaints and Technical Support

Any complaints and inquiries regarding the operation of the Platform should be submitted electronically to the email address: [email protected].
The report should contain a description of the problem and data identifying the User.
The Provider will process the complaint within 14 days of its receipt, informing the User of the method of its resolution.

11. Apple and Google Provisions

These Terms constitute an agreement between the User and the Provider, and not with Apple Inc. or Google LLC. These stores bear no responsibility for the content and operation of the Application.
The User must comply with the App Store Usage Rules and the Google Play Terms of Service while using the Application.

12. Final Provisions

The Provider reserves the right to amend these Terms. Users will be informed of any changes at least 14 days in advance via a message in the Application or by email.
Severability Clause: If any provision of these Terms is deemed invalid or ineffective, it does not affect the validity and binding force of its remaining provisions.
In matters not covered by these Terms, the provisions of Polish law shall apply.
Any disputes between the Provider and the User will primarily be resolved amicably. Should this prove impossible, the competent court for resolving disputes shall be the common court competent for the Provider's registered office.